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RAi VoIP Billing Solution

 

RAI is a powerful, web-based VoIP billing application designed to automate call tracking, streamline invoice generation, and provide accurate telecom billing for service providers and enterprises. Built with secure API connections, real-time monitoring, budget forecasting, and customizable pricing models, RAI delivers complete operational visibility, cost control, and billing accuracy.

THE RAI ADVANTAGE WHY BUSINESSES CHOOSE RAI

RAI simplifies VoIP billing by combining automation, deep analytics, robust reporting, and tight integration capabilities.

  •  Automated, Accurate Billing

           Real-time call tracking and automated invoicing ensure precision with zero manual errors.

  •  Customizable Pricing & Billing Cycles

           Configure pricing by destination, region, or time bands to match business and customer billing needs.

  •  Seamless Integrations

           Connect with ERP, CRM, or accounting tools using secure APIs for smooth end-to-end operations.

  •  Real-Time Monitoring & Insights

           Interactive dashboards provide server health, usage analytics, and call performance data.

  • Scalable, Secure Architecture

           Encrypted communication, multilayer backups, and fail-safe data flow ensure reliability and uptime.


SECURE ARCHITECTURE & DATA FLOW

How RAI Works

RAI is built on a secure and efficient architecture that ensures constant synchronization between the PBX system, RAI server, and user interface.

Key Processes:

  • Secure API Connection – Encrypted
    communication between EPBX and RAI.
  • Data Collection & Storage
    CDRs are stored locally and updated in real time.
  • CDR Data Processing – Raw records
    are parsed and structured for billing.
  • Presentation Layer – Processed data
    displayed in dashboards and reports.
  • Billing & Archiving
    Automatically generates bills and stores historical data.
  • Disaster Recovery – Multi-layer
    automated backups ensure data safety.

 

This architecture ensures uninterrupted performance, fast processing, and reliable billing.

 

COMPREHENSIVE FEATURES & CAPABILITIES

Discover the advanced features and capabilities that make RAI a reliable, scalable, and intelligent VoIP billing solution.

Real-Time Dashboard & Monitoring

  • Track extension usage instantly
  • Monitor server resource consumption
  • Visualize call patterns and activity trends
  • Live call tracking with full connection details


Customizable Pricing Models

  • Region-, country-, and destination-based pricing
  • Time-based or duration-based billing models
  • Peak/off-peak and holiday tariffs
  • Custom hybrid pricing models


Hierarchical User Management

  • Multi-level permissions and access
  • Roles include: Country → Customer → Department → User
  • Drill-down reporting at every hierarchy level

Real-Time Extension Reports

  • Analyze extension activity
  • Filter usage by employee, department, or customer
  • Track device IP, ports, and connection details

Call History Report

  • Complete CDR data with timestamps
  • Inbound/outbound call filtering
  • Hardware, bandwidth, and network usage details

Outbound Price Analysis

  • Analyze call costs vs. pricing models
  • Forecast telecom budget usage
  • Compare allocated vs. actual costs

Bill Generation

  • Automated billing cycles
  • Structured and itemized invoices
  • Customer, department, or location-based billing
  • ERP-integrated invoicing support

Bill Summaries & Statements

  • Quick overviews of generated bills
  • Customer or department-level summaries
  • Downloadable statements and receipts

Email & Report Scheduler

  • Automate invoicing emails
  • Customize frequency, recipients, and formats

Employee/User Login Dashboard

  • Individual usage summaries
  • Call logs and activity trends
  • Permission-based access levels


Budgeting Module

  • Allocate telecom budgets by department or user
  • Track consumption vs. allocated budget
  • Generate variance analysis reports

WHERE RAI ADDS VALUE

RAI is the ideal solution when:

 

  • Telecom billing must be error-free and automated
  • Billing involves multiple countries, customers, or departments
  • Manual billing causes delays or disputes
  • Real-time visibility into telecom usage is needed
  • Cost forecasting and budgeting are business priorities
  • Integration with ERP, CRM, or accounting systems is required
 

BUSINESS IMPACT

RAI delivers measurable operational improvements:

  • Reduced billing errors and disputes
  • Faster billing cycles and collections
  • Improved cost forecasting and financial planning
  • Full transparency across telecom usage
  • Lower telecom expenses through data-driven decision-making
  • Secure, audit-ready billing workflows

SECURITY, RELIABILITY & COMPLIANCE

RAI is engineered with enterprise-level protection and reliability.

Security Framework Includes:

 

  • Encrypted API communication
  • Secure local and remote data backup
  • Role-based access control
  • Built-in audit logs
  • Disaster recovery mechanisms
  • Compliant hosting (cloud or on-premise)
 
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